Stage 02 · Assessment

SURVEYnet

A digital survey platform that connects insurance customers with surveyors for real-time video call inspections. AI detects damage types and body panels automatically, while surveyors manage scheduling, capture photo evidence and issue structured repair recommendations - all without leaving their desk.

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SURVEYnet video call survey platform
15
Damage types detected by AI
39
Body panels & parts covered
3
Repair recommendations: Replace, Repair & Special Repair
Features

Survey done remotely, without cutting corners

SURVEYnet gives surveyors the tools to conduct thorough inspections over video call while AI handles damage analysis in the background.

Survey Appointment

Surveyors can create and manage survey schedules directly within the platform, reducing coordination overhead.

Video Call

Live video call with the customer using proffer technology - surveyors see exactly what the customer sees in real time.

Chat

Surveyors can send text messages to customers during the video call - useful for guidance and documentation prompts.

Take Picture

Customers can capture photos during the video call, feeding directly into the damage analysis pipeline.

AI Damage Detection

Detects 15 types of damage across 39 body panels automatically, producing a structured damage report per claim.

Repair Recommendation

Outputs a structured recommendation for each damaged part: Replace, Repair, or Special Repair.

Platform Screens

One session, two screens

SURVEYnet runs simultaneously on the customer's mobile and the surveyor's desktop - both views synced in real time through the same video call session.

SURVEYnet customer and surveyor screens
SURVEYnet additional screen

See SURVEYnet in action

We'll demonstrate a live video call survey session and walk through how AI damage results feed into the claim workflow.

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