Stage 01 · Claim Submission

OTO-InsurAI

Smart Auto Claim - an AI-powered platform for motor vehicle insurance customers to submit and track claims end-to-end. From policy check and document capture through damage detection, cost estimation and workshop selection, all in one seamless digital journey.

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OTO-InsurAI Smart Auto Claim platform
Features

Built for every step of the claim

OTO-InsurAI automates the most time-consuming parts of a motor claim - from the first document photo to the final repair notification.

Policy Validity

Checks policy active date and paid/unpaid status automatically at the point of claim submission.

OCR Document Capture

Extracts data from KTP, SIM and STNK using OCR technology - no manual data entry required.

Document Validity

Compares all document data against core records and validates Driver's License expiry in real time.

AI Damage Detection

Uses AI to detect all damage across all body panels and parts from customer-submitted photos.

Repair Type Recommendation

Gives AI-generated recommendation to repair or replace each damaged component.

Cost Estimation

Generates cost estimation automatically based on damaged parts and repair type recommendations.

Automate SPK Generator

Generates Work Order (SPK) documents automatically for the customer, workshop and supplier.

Realtime Notification

Keeps customers informed with real-time repair progress notifications throughout the claim journey.

Flow Process

Five steps from incident to workshop

The OTO-InsurAI claim journey is designed to be completed by the customer in minutes, entirely from a mobile device.

1
Input Policy Number / Car Machine No
2
Input Chronologies
3
Take photo of documents (SIM, KTP, STNK)
4
Take photo of damage
5
Choose Workshop
OTO-InsurAI Flow Process
Platform Screens

Designed for insurers and customers alike

OTO-InsurAI provides a customer-facing claim app and a full admin dashboard for insurance teams to manage, approve and monitor claims.

OTO-InsurAI Admin Screen for Insurance
OTO-InsurAI Admin Screen Detail

See OTO-InsurAI on your motor claims

We'll walk you through the full claim journey and show how it connects to your existing core system.

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