PRIMASIS replaces the spreadsheets, email threads and phone calls between an insurer, a surveyor, a workshop and a policyholder with one connected pipeline - built on decades of claims operations experience and reshaped stage by stage for automation.
An AI-powered platform for motor vehicle insurance customers to submit and track claims end-to-end. Combines OCR document capture, AI damage detection, automated cost estimation and real-time repair progress in a single digital experience.
A digital survey platform that connects insurance customers with surveyors for real-time video call inspections. AI detects damage types and panels automatically, while surveyors manage scheduling, capture evidence and issue structured repair recommendations.
A claim management platform that connects insurers with workshop partners, parts suppliers and customers in one integrated digital system. Manages the full repair lifecycle from FNOL and work order creation through parts sourcing, progress monitoring and invoice settlement.
A digital auction platform that connects insurers with verified buyers for the sale of total-loss (TLA) salvage vehicles. Open bidding, committee approval workflows, automated unpaid bidder blocking and real-time auction monitoring - all in one transparent system.
A digital platform to facilitate the management of Cooperation Agreements (PKS) between insurance entities and vendor partners. E-PKS ensures a more organized approach to legal documentation management and assists in the preservation of document history - replacing paper-based workflows with a fully auditable digital system.
A digital platform for real-time monitoring and management of Loss Adjuster (LAD) activities related to claim status. Gives insurance operations teams full visibility into adjuster workloads, claim progress and field activity without manual status chasing.
Revolutionizing health insurance claims with AI. MED-InsurAI transforms the way reimbursements are processed - enabling healthcare providers and policyholders to submit claims digitally with AI-assisted adjudication that accelerates decisions and reduces manual review burden.
PRIMASIS.AI is an AI-powered claims platform that helps insurers process motor and health claims faster, from first notice of loss through settlement.
Claims enter through OTO-InsurAI, move through AI-assisted survey (SURVEYnet) and repair coordination (BENGKELnet), and close out through automated salvage auction (LELANGnet), with every step logged in one audit trail.
Insurance companies looking to reduce claims handling costs and processing time, along with their partner workshops, surveyors and hospitals.
Yes. PRIMASIS is designed to integrate with existing core insurance systems through configurable APIs, without requiring a full system replacement.
Faster claims processing, fewer manual errors, earlier fraud detection, and a better experience for policyholders.
We'll map your current process against the pipeline and show you where PRIMASIS fits.
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